ISO/TS16949 is an ISO technical specification which aligns existing US, German, French and Italian automotive quality system standards within the global automotive industry. It specifies the quality system requirements for the design/development, production, installation and servicing of automotive-related products.
The global automotive industry demands world class levels of product quality, productivity and competitiveness as well as continual improvement. To achieve this goal many vehicle manufacturers insist that suppliers adhere to strict technical specifications laid out in a quality management standard for suppliers to the automotive sector, known as ISO /TS 16949.
ISO/TS 16949 has been developed by the industry, the International Automotive Task Force (IATF), to encourage improvement in both the supply chain and the certification process. In fact, for the majority of leading vehicle manufacturers, certification to this specification is a mandatory requirement for doing business.
Benefits of the New ISO/TS 16949
The benefits of transitioning to ISO/TS 16949 are many;
The primary benefit being it provides automakers with a single global uniformly recognized automobile specific regulation.
It pushes for a comprehensive management approach and the integration of company processes.
A systematic approach for targeting, company code system and a continuous improvement process with regular proof management of all company and process related codes.
The emphasis is on regular detection of customer satisfaction levels, benchmarking and strong emphasis on prevention and planning.
Consistent error detection that consequentlyrelates to increased client trust, stronger concentration on internal and external customers and targeted display of strengths, weaknesses and improvement potential.
The standard has a better understanding of the automobile and supplier industry issues that gives it an advantage over its predecessors.
It provides a sequential, process-based approach to:
Identify all the organization's processes affecting product quality
Determine which of the ISO/TS 16949 requirements are already addressed by the existing processes in the organization
Find the ISO/TS 16949 requirements not yet addressed by the existing processes in the organization
Address customer specific requirements in the organization's processes
It aids the organization in the initial Document Review for the ISO/TS 16949 registration audit
It increases the organization's awareness of what constitutes a major vs. a minor process, a support process and a customer oriented process. In other words, it helps Quality Managers identify the natural hierarchy of processes that already exists in the organization
It may reduce the organization's audit costs by fully preparing the organization for the initial document review
If the organization's processes have addressed all the requirements of the Technical Specification, there is no "automatic" major non-conformance during the initial registration audit for having failed to address a section of the Technical Specification
Ordinarily, such an initial "automatic" major non-conformance could result in a truncated registration audit and necessitate a second visit by the registrar, thereby increasing costs
What the Tool does not do:
The Tool does not ensure that the organization's quality management system is effectively implemented.
The Tool does not guarantee a clear audit (without non conformances).
The Tool does not identify the interactions between processes (but may suggest interactions by review of the process matrix developed in the Tool).
Being fully prepared avoids this potential increased cost
Requirements of the Quality Standard
Requirements of the Quality Standard - ISO/TS 16949
ISO/TS 16949bis an ISO Technical Specification aligning existing automotive quality system requirements developed by IATF, JAMA and supported by ISO technical committee (ISO/TC 176).
ISO/TS 16949 applies to all internal and external suppliers of products or production material, or services such as heat treatment, painting, plating, varnishing, galvanizing or other surface treatments and products specified by original equipment manufacturer (OEM) customers.
ISO/TS 16949 combines QS-9000, AVSQ, EAQF, and VDA, is aligned with ISO 9001 and replaces QS-9000. The standard reflects the automotive sector's interpretation and additions to ISO 9001:2000 in comparison to ISO/TS 16949:1999 which is based on ISO 9001:1994 and does not have contributions or recognition from JAMA.
ISO/TS 16949:2002 is organized along the same structure as ISO 9001:2000 and has 8 clauses in comparison to the 20 of the previous version. The eight clauses are titled: "Scope", "Application", "Terms and Definitions", "Quality management system", "Management responsibility", "Resource management", "Product realization" and "Monitoring and Measurement" with the last five dedicated to system requirements.
ISO/TS 16949:2002 highlights the importance of cross-functional activities as can be seen from the requirements - A process-oriented quality system
Control plan for processes producing bulk materials
Analysis of field failures
Emphasizing defect prevention, reduction of variation & waste in the supply chain
Customer satisfaction requirements
Preventive action process
Improved employee training requirements
Communication with suppliers and customers to assure qualityImprove employee quality responsibility
Clause by clause comparison mapping QS-9000 clauses against TS2 and identifying where there are new requirements, little change and no change. Has provision for comments so can be used as a Gap Analysis